Features
Everything a great front desk does — answered on the first ring
Buzzweave is one platform: voice answering, lead capture, scheduling, confirmations and reporting. No stack of tools to stitch together.
The full feature set
Answers calls 24/7
A natural-sounding receptionist answers when your team is busy, after hours, or helping customers.
Captures the lead, not just the message
Names, contact details, needs, urgency, and other details are collected using the questions your business chooses.
Books real appointments
Checks your scheduling rules and availability before offering times and saving the appointment for your team.
Calls to confirm appointments
Automated confirmation calls ask customers to confirm, reschedule, or cancel, then save the result directly to your dashboard.
Knows your business cold
Your services, pricing ranges, service area, warranties and FAQs live in a knowledge base the AI answers from — never generic guesses.
Escalates when it matters
Emergencies, warranty complaints and VIP callers get warm-transferred to a real person by rules you control.
Every call summarized
Transcript, intent, sentiment and a two-line summary on each call, so you can review a whole day in three minutes.
Owner dashboard you'll actually open
Calls answered, appointments booked, leads captured and revenue recovered — with drill-down into any single conversation.
Under the hood
Call handling that follows your rules
- Custom greeting, voice and pacing per business
- Service-specific question flows and required fields
- Emergency detection with warm transfer to your on-call number
- Spam and vendor-call filtering so your team isn't interrupted
Booking without a calendar migration
- Built-in availability rules, buffers and blackout dates
- Per-tech assignment and dispatch notes
- Automatic email confirmation and pre-arrival reminder
- Cancellation and reschedule handling by voice or email
Visibility owners actually use
- Full transcript, summary, intent and sentiment on every call
- Calls answered, leads captured, appointments booked, revenue recovered
- Searchable lead pipeline with status and estimated value
- Daily digest so nothing needs chasing
One integration, not a shopping list
Accounts, data, voice, phone numbers, scheduling, notifications and storage are all built into Buzzweave. There is nothing to connect.
Accounts & sign-in
Email + password authentication with roles and team seats.
Business & tenant records
Your profile, services, hours, service area and knowledge base.
AI voice & phone line
Your dedicated Buzzweave number and receptionist, provisioned automatically.
Calls, leads & appointments
Stored, searchable and scoped to your business only.
Scheduling
Built-in availability rules, buffers and booking — no calendar plumbing required.
Notifications
Confirmations and digests sent from Buzzweave, no email service to connect.
Recordings & files
Call recordings and uploads stored securely against your account.
Turn your next call into an opportunity
Start with 20 voice minutes and 5 test calls over 7 days. No card and no trial overages. Plans start at $99/month.